Privacy
Privacy statement
Monitor Capital attaches great importance to the protection of your personal data. This privacy statement explains which personal data we process, for what purpose and on what legal basis, with whom we share it, how long we retain it and what rights you have. We process personal data in accordance with the General Data Protection Regulation (GDPR).
Controller
The controller is Monitor Capital Nederland BV (trade name: Monitor Capital), Aldenhofpark 30, 6211 LV Maastricht, registered with the Dutch Chamber of Commerce under number 92950876. For questions about this statement or the processing of your data, please contact info@monitorci.com or +31 (0)85 401 7170.
Which personal data we process
Depending on your relationship with us, we may process the following categories of personal data:
Contact and identification data — name, e-mail address, telephone number and the content of your message when you contact us via the contact form or by e-mail.
Client and service data — as part of our services we may process additional data necessary to perform an agreement, including identity and verification data, financial and asset data, and data we process under the Dutch Anti-Money Laundering and Anti-Terrorist Financing Act (Wwft).
Technical data — our web server and that of our hosting provider automatically process limited technical data (such as IP address, browser type and the time of the visit) needed for the operation and security of the website.
Purposes and legal bases
We process your personal data solely for the following purposes and on the legal basis stated for each:
(a) answering your question and maintaining contact — on the basis of our legitimate interest in being able to respond to enquiries and messages and to communicate with (prospective) relations, or in preparation for or performance of an agreement;
(b) providing our services and managing the relationship — on the basis of the performance of the agreement;
(c) complying with legal obligations, including tax obligations and obligations under the Wwft — on the basis of a legal obligation;
(d) other purposes for which you have given consent — on the basis of your consent, which you may withdraw at any time without affecting the lawfulness of processing before the withdrawal.
Provision of data: required or voluntary
Providing certain data is a statutory or contractual requirement, or a condition for entering into an agreement. This applies in particular to the identification and verification data we are required to record under the Wwft. If you do not provide this data, we cannot (continue to) provide the relevant service or agreement. Providing data via the contact form is voluntary.
Source of data
We primarily process data that you provide to us yourself. As part of our services we may also receive data from other sources, such as banks and custodians, advisers, representatives, public registers and KYC/sanctions sources, insofar as this is necessary for the agreement or our legal obligations.
Retention periods
We do not retain your personal data longer than necessary for the purposes stated above. Among others, we apply the following periods: messages submitted via the contact form are retained for up to 1 year after they have been dealt with; client and file data are retained for the duration of the agreement and 5 years thereafter; Wwft identification data are retained for up to five years after the end of the business relationship; and data subject to a tax retention obligation are retained for seven years. Where we are legally required to retain data for longer, we do so.
Sharing with third parties
We do not sell your data. We engage service providers that process personal data on our behalf (processors), including our hosting provider and our IT and e-mail providers. We conclude data-processing agreements with these parties. We may also share data with our accountant, auditor, banks and custodians and with supervisory or other authorities where we are legally required to do so. Data is only shared with third parties where necessary for our services or where we are legally required to do so.
Automated decision-making
We do not take decisions about you based solely on automated processing (including profiling) that produce legal effects concerning you or similarly significantly affect you.
Security
We take appropriate technical and organisational measures to protect your personal data against loss, misuse and unlawful processing, and we review these measures periodically.
Your rights
You have the right to access, rectify and erase your data, to restrict processing, to object to processing and to data portability. Where processing is based on consent, you may withdraw that consent at any time. You can submit a request via info@monitorci.com; we may ask you to identify yourself before we process the request. If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl).
Changes
We may amend this privacy statement from time to time. The most current version is always available on this page; the date at the top indicates when the statement was last amended.